Tupa’s Lodge Support Worker – $24 an hour – On-Call Casual

Full Job Description

Job Posting: Tupa’s Lodge Family Wellness Advocate/Support Worker On-call Casual

Hours: Hours may be available to On-call Casual staff on an as-needed basis. On-call casual employees may be required to work on any day of the week and at any time during the day for day shifts, evening shifts and overnight shifts.

Wage: $24.00 per hour

Posted: February 12, 2026

Closing Date: Open until filled

About the Opportunity:

Tupa’s Lodge, operated by the Ki-Low-Na Friendship Society, is a transitional housing program providing a safe, supportive, and culturally grounded home for Indigenous mothers/birthers and their babies. We are seeking compassionate Family Wellness Advocates / Support Workers to help participants build confidence, stability, and strong family connections within a nurturing environment.

This role is ideal for someone empathetic, community-oriented, and dedicated to working in a trauma-informed and culturally safe way.

Key Responsibilities:

• Participant Advocacy: Support participants in co-creating and implementing personalized family wellness plans that reflect their unique strengths and needs.
• Empowerment and Guidance: Help Indigenous mothers/birthers navigate life’s challenges with confidence and resilience.
• Evening Wellness Checks: Conduct regularly scheduled nightly checks to ensure a safe and comfortable environment.
• Record Keeping: Maintain clear and detailed log entries to support effective communication among staff.
• Morning Operations: Disarm the alarm and open the Lodge at 6:00 AM, preparing for a positive and structured day.
• Crisis Support: Provide culturally sensitive intervention and support during emergencies.
• Behavioral Support: Assist with participant guidance and accountability in a respectful and empathetic manner.
• Cultural Familiarity: Follow the Tupa’s Lodge Handbook to uphold community harmony and cultural integrity.
• Data Management: Maintain accurate and timely records to support coordinated family services.
• Transport Clients/Driving: Transport clients to and from appointments and events and pick up supplies for the Lodge.
• Meal and Grocery Assistance: Support grocery shopping and meal planning that reflects cultural preferences and participant needs.
• Safety Monitoring: Ensure fire and emergency systems are operational and safety protocols are followed.
• Participant Reception: Sign participants, staff, and visitors in and out in a friendly and professional manner.
• Program Engagement: Encourage and support participants’ involvement in Lodge activities and Indigenous cultural programming.
• Facility Maintenance: Contribute to the cleanliness, organization, and overall upkeep of the Lodge.
• Team Collaboration: Attend staff wrap-around meetings and support trauma-informed care practices.
• Coordinator Support: Work closely with the Tupa’s Lodge Manager and Coordinator to deliver holistic, coordinated services for all participants.

Qualifications:

• Minimum Grade 12 education; post-secondary studies in Human Services or a related field are an asset.
• Experience working with high-risk families or youth.
• Knowledge of addiction, mental health, and trauma-informed practices.
• Experience working with Indigenous families and a commitment to cultural humility and safety.
• Strong interpersonal and communication skills, with a calm and supportive approach.
• Preferred certifications: Non-Violent Crisis Intervention, First Aid, and Mental Health First Aid.

Requirements:

• Clear Criminal Record Check (vulnerable sector).
• Valid Class 5 Driver’s License, Clear Driver’s Abstract, Proof of Vehicle Insurance, and access to a reliable vehicle.
• Signing of Ki-Low-Na Friendship Society’s Confidentiality Agreement
• Ability to work a variety of flexible schedule including evenings, weekends, and on-call shifts is an asset.

Ki-Low-Na Friendship Society holds a human rights special program exemption under the BC Human Rights Code, which allows us to give preference to Women applicants for this position.

Job Type: Casual

Pay: $24.00 per hour

Education:

• Secondary School (preferred)

Experience:

• Supportive care: 1 year (preferred)

Language:

• English (preferred)

License/Certification:

• First Aid Certification (preferred)

Work Location: In person

We thank all applicants for their interest, however only individuals selected for interviews will be contacted.